Bill Coucher

Review of Mercedes Benz Manahattan

Brought in a car for inspection. Was promptly off...

Brought in a car for inspection. Was promptly offered to buy $900 worth of prepaid maintenance: sell, sell, sell. Of course I declined. Later in the day received a call from the service advisor that two repairs were needed on the car: sell, sell, sell. Of course I declined those as well. When I came in to pick up the car, I asked him how much those repairs would cost. He casually replied "$600 or 700". I asked for a written confirmation that those repairs were needed along with cost estimates so that I could get a second opinion and shop around the cost if I decided to proceed. I am yet to hear from the service advisor.

The car passed the inspection without a hitch of course.

It has always been well-maintained and most recent check (three months ago) showed no problems.

Unneeded auto repairs is one of the most frequent scams in US.