Richard Cnossen

Review of Blue Care Network

Unable to schedule surgery for my son because thei...

Unable to schedule surgery for my son because their system to verify eligibility is down. Now, I have to ask my doctor to call them to verify in person - so everyone else has to do extra work and my 10 month old son has to have his surgery delayed because of their system issues. If this was not a situation where my child was in pain I would consider this a joke. Also - my employer and I together pay $810.78 a month for the joy of these benefits. How is this even a real business? I pay you $800 a month and I can't even get you to confirm that my son is covered under your insurance?