My experiences there were routine and mixed. The g...

My experiences there were routine and mixed. The good: the family care and urgent care doctors have been good. They were good at listening and good at patient education. Their excellent charting system saved my health records from years ago, making it a very convenient place to transfer care. The bad: the emergency room doctors gave me bennydrill before explaining why and didn't give me a choice in the matter. My family doctor wrote prescriptions wrong and ran tests that were not covered by my insurance when an equivalent test would have been. The prescription was resolved quickly but the test has not been resolved despite six months of trying. They lost a check from my insurance so I had to pay the costs out of pocket. It took several months of frequent follow up phone calls to get the issue resolved.