This review is based on my trip there on 8.22.17. ...

This review is based on my trip there on 8.22.17. The Gateway Arch itself is awesome. But I highly recommend staying away from it until construction is complete, which won't be until at least early 2018.
First off, just getting to the arch entrance is a journey, esp for older folks. The line for security can be very long depending on day/time. Security there is a disaster! So disorganized! The lines begins at the entrance door, why not down the ramp a bit?!?

Secondly, these clowns will sell tickets based on both trams running even if they know one tram is shut down! Even worse, they are shut down not due to construction but due to lack of employees!! So they know they don't have enough people to run both trams yet they still sell tickets as if both are running! What does this mean to you & me > extremely long wait times, We had a ticket for 5:50 and it was 6:30 by the time we entered the tram!!
An employee there told me they are short on workers due to kids going back to school....yet they continue to sell tickets as if both trams are running!!

Conclusion - stay away unless you enjoy heaps of construction, long waits and walking excessively.
I re-write review after Gateway Arch construction is complete, until then 1 star :)