I am here to complain about the lady name Gina at ...

I am here to complain about the lady name Gina at the admission. I told her i needed a course repetition petition form due to course recency. I went there to do this process 3 months prior to the start of spring semester because i know this process is going to take at least 1 month. So she gave me the form and i filled it out. After that she called me saying that my petition had been approved. The spring semester class had started and i could not even register for my class. I had to keep asking my professor for permission numbers and keep re-adding the class but the system keep dropping me out of my class so i went to the admission and i figured out that this Gina lady gave me the wrong form to fill out! What a hassle and what a waste of time. She wasted my whole semester. I agree their staffs need to be trained properly.