Jim Segraves

Review of BMW of Sterling

BMW of Sterling

BMW of Sterling
Mr. Thomas Moorehead

I wanted to take a moment to thank BMW of Sterling for the amazing service that we received. Recently, my wife and I visited your dealership. We found a vehicle, BMW X3 that was just perfect. The sales associate, Jose Zepata, greeted us with a warm welcome and assisted us with the utmost care and efficiency. Negotiations about vehicle price, trade-in price, and funding went super smooth. It was clear from the start that Mr. Zepata was a seasoned professional that understands what expert customer service is all about. After the sale, Jose followed up with a couple of minor issues to ensure our satisfaction.

We truly value the high quality service. BMW has a valued professional in Mr. Zepata. Please share mine and my wife s gratitude with him.

Job well done. We will definitely be repeat customers!!