I'm unsure as to why this hospital has a bad reput...

I'm unsure as to why this hospital has a bad reputation.
I went went here after being physically assaulted with a weapon by a weirdo on the street.
Everyone was extremely nice, caring, and attentive to my needs. I needed a few facial X-Rays done to assess the damage....it was done quickly and very well. The technician was a very kind, easygoing, and efficient.
They provided quick and efficent care that led up to a very short stay and quick discharge.
I came into the hospital drenched in my own blood, left well taken care of

What else can I say?