Heron Leal

Review of Champion Chrysler Jeep Dodge

I leased for 39 months a brand new Jeep Cherokee L...

I leased for 39 months a brand new Jeep Cherokee Latitude 2015 at 10/25/2015 on Champion Chrysler Jeep Dodge dealer.
It will complete 9 months that I have this car.
On 3/16/215 there was the 1st recall about an issue on airbags that could open accidentally.
On 6/5/2015 there was the 2nd recall (I am not sure what was the issue).
On 6/15/2015 I had an issue about transmission system and I couldn't move the car in Indy downtown. I couldn't turn the car on. My car was on dealer for service for 5 days. They changed the entire transmission system and I got a car (rented from Enterprise Leasing company) for period of time. Enterprise charged me U$ 56.58, that on my understand is not fair.
On 7/5/2015 I was in NY and I almost had an accident because I heard an alarm and it was popping up an icon on the jeep panel, and then I realized that the steering wheel was really hard when I tried to turn 90 degrees on a crossroad.
I almost hit the curb and the car behind me almost hit me.
I needed to turn off and turn on the car several times to move the car.
I intended to leave NY on Sunday to work on Monday but I did not feel safe to travel almost 12 hours.
I waited until monday to go to a dealer in NY and check what was wrong about the car.
On monday I went to a jeep dealer on Warwick - NY and they said that they didn't have the spare part to change on my car and that I need to wait at least one more day so they could order and fix. But he also said that I could drive, but the wheel would be hard sometimes. I just need to pay attention on 90 degrees turns and U turns.
I came back home listening the alarm all the trip.
I left the car on Champion dealer at 7/7/2015 and after one day they fixed the issue.
At NY dealer they said that need to change some part and on Champion they just fixed and didn't change nothing.
I also had a car rented by the same company (Enterprise) for this one day that my car was on service and they, one more time, charged me U$ 24.39.
My car is just 9 months old and I had several and important issues.
I bought a new car. I just want to put gas and drive.
I already lost several hours of work, and one day last monday.
I do not feel safe about this car, and I do not want to go to dealer as I did until this moment.
I made a claim on dealer and the director just gave me the Chrysler phone number. They are acting like this problem is just mine.
The dealer represents the brand or the customer?
I want another car, and also the amount charged me by Enterprise.

Listen: When you buy a car you must see the reviews because dealer must represent you and not a giant brand.
If you do not complain you don't get your rights.