Rick McMillen

Review of Houston Marriott Energy Corrid...

I must reference they only reason they are getting...

I must reference they only reason they are getting three stars is that I was the last of seven people who did not get a room due to overbooking. Arriving at 11:30 pm (I informed them of late arrival) I find that there is a "maintenance issue", then the manager comes out and squares up with me, that they are actually overbooked. Having a meeting at this hotel at 8 am I was not a happy camper but they did make it right, free night at another Marriott property nearby, an Uber Black picking me up at 6:30 am the next day, and a free breakfast. Thank you for making the best of a bad situation. 3 stars for overbooking 5 stars for "making it right".