Michelle Drew

Review of The Good Guys - Narre Warren S...

I don't like to give bad reviews but this one is w...

I don't like to give bad reviews but this one is warranted. My mum and I were trying to organise a refund on a vacuum cleaner but they were not helpful at all. The way the "rude red haired lady" spoke to my mum, a senior citizen, shocked and appalled me, we have never been treated so badly. I can't believe they let their staff talk to customers like that! We definitely won't be going back to Good Guys, in the future we will be going to Harvey Norman and Godfrey's, they have way better customer service! I would give no stars but it won't let me.