The absolute worst experience I have ever had at t...

The absolute worst experience I have ever had at this hotel. The staff when I checked in was totally uninterested. I never had coffee set up in my room, so I had to call room service each day for that to happen. My room key at one point didn't work, so one of the front desk associates (really nice brunette with a german? accent) came with me up to my floor to make sure the keys worked. They did, but when I returned the same night after dinner, they once again did not work. When I made the trek for the THIRD time to correct this, I was interrogated as if I was a criminal, EVEN though I had already been staying at the hotel for 5 days. Luckily, the same kind woman I just spoke of came out of the back at the right time, and took care of the situation. Pitiful display of service.

I have been staying at this hotel for the last several years, because of the great rate I have been given, and the proximity to the mart. With the park continuing to be closed, and the rates no longer any better than other hotels, I will be leaving this hotel beginning January 2020. I would leave sooner, but I am booked for July with no cancellation because of a locked in rate.
I AM NOT A HAPPY CUSTOMER. They way I was treated was totally unexceptable.