Our tour guide Sandy forgot required paperwork and...

Our tour guide Sandy forgot required paperwork and we were stuck on the bus in Calendar for an hour. Because of this delay, we found ourselves stuck on a small road for almost two hours behind a motor accident. Sandy was obviously freaked out because he rambled and talked in circles for hours providing very little information. Sandy did not engage in personal conversation with anyone only spoke to the group as a whole. Aloofly, he did not say a proper goodbye to passengers especially after such a long and stressful day.. Disappointing due to the outstanding reviews of the Highland Explorer tour guides. The 3 stars: nice bus, decent itinerary, ok lunch, and good value for money,