K

Kera Periwinkle
Review of Superba Coffee

3 years ago

They gave my order to the another person. I knew i...

They gave my order to the another person. I knew it too. I thought, Why are you getting your Avocado Toast before me when I ordered before you? That woman proceeded to eat my sandwich until hers came out, then took my literally half-eaten toast back and said, "I think I got the wrong one, sorry." I looked at her order and couldn't believe that that mistake was genuine. I got an Avocado Toast and she ordered the Soft Egg Tartine- uh, they look NOTHING alike. There's was no way she accidentally got the wrong thing.

Additionally, it wasn't busy at all. So many employees standing around doing nothing with no one in line and no one but me, that person who stole my toast and her friend waiting for our orders. How did you manage to screw this up?

I don't know why it takes so long to get your food. There were barely any customers there and so many employees. I ordered an AVOCADO TOAST. It's one slice of bread with raw avocado and a few raw leaves and 2 pieces of sliced ninja radish. They're not cooking or preparing anything and to make matters worse, I had to wait twice as long to get my food because of them giving my order to the wrong person. There was no attempt on their part to make up for that or even hurry up the order.

My pregnant girlfriend got her salad so far ahead of my order and wouldn't eat it because she was waiting on my stupid toast to come out. Then when I finally got it, the toast was so tough, I couldn't even cut it with the knife. It was so hard to eat. My matcha was awful, completely watered down. It was so weak you could barely taste it.

Also, if you're there for the 'Gram, prepare to be disappointed. They have those awful lights that shine down in the worst possible way for photography. They cast ugly shadows over everything. Forget about trying to do a flatlay shot. You're not going to get it indoors. This place was so frustrating. Overpriced and overrated. Do not recommend.

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