The food is usually quite nice but some of the sta...

The food is usually quite nice but some of the staff are extremely rude to customers and a young man with grey hair and a star tattoo on his neck comes across as particularly unwelcoming. He'll barge through people waiting to be seated without an "excuse me, please" but with a huff, he'll tell customers to order at the bar when the other staff say not to, he has no welcoming patter or smile, seemingly lacks every skill needed for a customer facing role - I have worked in service industry management myself so see this both as customer and provider.
They also have real issues with stock control, with such a small menu they shouldn't be starting a day without one item, let alone several of the items. It has become a running joke to ask "What isn't on today?".
The soup is always very good, I think it is home made.
The man with a ponytail and the very petite waitress should train the others in politeness and common courtesy. Then it would be a much nicer place to eat.