Guan Lu

Review of CHOTTO MATTE SOHO

Our major criticism was on the below par quality o...

Our major criticism was on the below par quality of service considering the price charged. We went on Saturday for lunch. The restaurant was not crazily busy as there were a few tables free. However we had to wait a very long time for each course to arrive, about 20 minutes between starter and main, and another 15 minutes for the dessert. One of the waiters seemed to be very confused as to where to send our main course because we saw him coming out with our main, walking around the restaurant and then returning to the kitchen with the same dish. We had to call the waiter serving our table to chase the food back. When our waiter returned, not to mention there were no apologies, he openly expressed how unpleasantly his working experience was by shouting at us saying he had had enough working there and he would quit soon. We did not speak to the supervisor/manager at the time because we were with friends. However we were surprised how unprofessional the staff were and wondered how such a restaurant could obtain an average score of above 4!