Adrian Popescu

Review of The Fairmont Grand Hotel Kyiv

Stayed in the hotel for over 10 days.

Stayed in the hotel for over 10 days.

The good:
-fancy hotel
-room cleaning twice a day
-shampoos, shower gel & co was provided and refilled daily
-big rooms, bathroom with shower and bathtub
-lots of breakfast options

The bad:
-room window was old and because outside is a crowded street the room was filled with unwanted noise all the time
-Water in the bathtub was rusty, couldn't bath and couldn't be fixed
-cleaning lady threw away my medication pills from the table - randomly. Twice.
-group ordered food was never correct. There was either food forgotten, mixed up or just incorrect number of portions. Coke was always server warm.

The ugly:
For the price and the name, the expectations and standards are high. Being told "yeah, but this is a Fairmont in Ukraine" is unprofessional