Registered with sugarman education and two days la...

Registered with sugarman education and two days later they are telling me that they have lost some of my registration forms so I will have to come back in. I registered over a year and a half ago and have never received any work from them despite them telling me that I was clear to work. What's more disappointing is that they are telling me that they need me to come back into the office to sign some new documents because I haven't worked for them in over a year, and until I do this they can't send me out to work. Bare in mind that I live nowhere near their office. I am very disappointed in this agency. If I had known that they were this disappointing I wouldn't have registered at all.