Last night I went online and checked this particul...

Last night I went online and checked this particular stores inventory, for an unlocked CDMA phone. I found one. This morning, I checked again, as only one was in stock. It was still there, this morning.
Today, I went to the store to buy the phone. I presented the door man with my doctor's proof of disability and medical exemption for wearing a face covering, due to claustrophobia due to PTSD. He said he didn't need to see it. But, he said employees had a RIGHT to refuse me service, if they weren't comfortable. I said it is what it is. I'm just here to pick up a phone.
He took me to see Matt, the guy behind the phone counter. Matt informed me that they didn't have unlocked phones for under $400-500. I explained that the phone I wanted, showed in stock, online, and that since I was not activating it in store, I would be paying extra. He was agitated and explained those are the regular prices and they discount them for activation in store. He gave some excuses about not being able to activate some of the less expensive models they had. I explained that he wouldn't be activating anything, as that was why I was paying the higher price.
He and the front door man who was helping me, checked and told me the only phone they had that fit my needs was some $180 phone. I explained that online the cheaper phone I was there for was in stock. They told me there was nothing they could do. So, I went outside and ordered the phone in the parking lot, and had them bring it out curbside.
This is when I tried to explain to Terry, what happened. Instead of listening to me, he cut me off and told me Matt didn't HAVE to help me at all, because I was "the guy without the mask" and it was his right to refuse me service. Nobody cared that I have a letter of quarantine for over 14 days AND a very recently negative covid test. They especially did not want to hear about me being a disabled veteran with sever PTSD, not being able to ship to home, because I don't have a mailing address. This is unacceptable. If not illegal. Being discriminated and lied to because they don't appreciate my actual disability, is no reason to refuse someone service or lie about checking the inventory.
Terry tried to make up some excuse about the truck just coming in, and refused to hear me explain how I knew the phone was in stock for the last 24 hours in this particular store. He was more focused on the mask issue.
The manager needs to get corporate involved and contact me as soon as possible. This is unacceptable. It was embarrassing and extremely confrontational.

*Edit* After writing this, I drove out and saw BOTH of said employees outside, by the side of the building....NOT wearing masks or social distancing. Some were smoking.....near the front.....So, now we KNOW this wasn't about "safety". Discrimination of people with disabilities is NOT ok.