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Tyler Craighead

4 years ago

After my third vehicle purchase in 4 years from he...

After my third vehicle purchase in 4 years from here I will be shopping elsewhere. The first two machines I bought were brand new left over snowmobiles. Both times I felt rushed to make the purchase and leave. The third machine I purchased was a 2 year old used Rzr. The buying process was fine but the after purchase treatment was not good. At time of purchase unit did not have sway bars installed. I was told I d get them, but Fuel had to first get them from the previous owner. Each time l d call asking where the sway bars were I d get the same answer. Owner is looking for them and they should be here by next week A week would go by and I would not hear anything. This went on for a few months before I asked for a buy back price. That same day I did that I was told Fuel would order new ones and they d be in within a week. The new sway bars came in and were installed for no cost. (After 4 months). I ve had really good experience with the service department but not the sales department. I wouldn t recommend purchasing a used machine here. But I would recommend having your equipment serviced here.

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