Antony Amirtham

Review of Renaissance Woodbridge Hotel

Horrifying Expedia discrimination, one more time.

Horrifying Expedia discrimination, one more time.

Full of attitude at the front desk and no caring at all. Lots of hatred on Expedia bookings and they have a separate rooms (only 1 bed & sofa bed) irrespective of how many counts you are.

We are 4 families booked 5 rooms and during booking it asked for bed selection, which we took 2 queen beds, thinking of 2 adults and 2 kids. At check in, this lady and Patrick (front desk) person chose all the rooms alike and gave us the discriminatory room selection, chosen for Expedia bookings.

We don t care online or straight reservations, but the service at front desk is not good and full attitude. There is no proper response when asked for 2 beds chosen during our reservations. They said I don t know and can t help.

Please don t choose this place unless you don t have any other options.