Neil Richards

Review of KidZania London

KidZania is lots of fun for kids, when they're act...

KidZania is lots of fun for kids, when they're actually able to do an activity. I can't help but feel like the whole thing is a bit broken and you can easily spend more time waiting than doing anything.

There are three reasons you would have to wait for something:
- There's a birthday party and the station you want has been reserved, in which case it can be up to 45 minutes until it becomes available.
- There's a line... some stations run 15-20 minutes. If you're at the back of a long line you could easily wait 40 minutes
- The next session won't start for a while... this happened to us in the morning when nobody was there. In the afternoon, it seemed like all the stations ran back-to-back.

Other complaints

- Charging adults anything is ridiculous. There is nothing to do except watch your child. I can do that at home for free.
- Some very grumpy, unfriendly staff. Most were good but there were a couple who should find another job. Sheesh

Things that worked well:
- The stations were cool for the most part and the money system is fun for the kids and a good way of ensuring kids don't overuse the same activities again and again. The stations where you "earn" money are pretty fun too
- The pilot and firefighter stations were great, as were the pitstop and music studios
- very clean, including the toilets
- chillout area for parents

I think it's good, but better for slightly older kids where mum/dad can hang out in the cafe while the kids run riot. I'll go back but not for quite a while