I m so upset about the outcome of my experience at...

I m so upset about the outcome of my experience at Lower Lights. When I first went there, it was great. Then I kept getting rescheduled to see my MAT counselor. Then I kept getting rescheduled to get my medication, having to be sick in between visits with a full time job, a newborn baby and other children. Then my mental health counselor put me on meds that were making me worse instead of better and I got rescheduled to see her when I told them I needed her first available appointment. Long story short- I got my first sublocade shot and when it was time for me to get that my doctor rescheduled me after I d already been out of my meds for two weeks. They wanted me to push off starting my new job to come in a week later. Finally we worked out to where I got it administered at another location by a different doctor. Then game time to get my second shot and I was rescheduled a handful of times. I passed out at work from withdraw on a Friday, they got me scheduled for that coming Monday and when I left work early, in the car on my way to my appointment, I got a call that the doctor needed to reschedule once again. I explained that I was already two weeks past the timeframe to get my shot due to being rescheduled and the woman I spoke with, Karen, got an extremely rude attitude and told me I wasn t showing up for counseling. I told her that they have rescheduled me each time and I was supposed to finally see my MAT counselor while I was in there getting my shot. She told me that when she spoke to me the Friday prior that she didn t schedule me to see my MAT counselor and that I could still come in for that. I told her I need my shot because I m extremely sick. She told me I still had two weeks until I was due for my shot. I told her I would be going somewhere more stable for my treatment and somewhere reliable for my counseling. This was last week. Now, twenty minutes ago while leaving work I d received a phone call from the pharmacy who delivers my shot to the facility for doctor administration and I told the woman that I d already ordered my second shot several weeks ago and it s been at Lower Lights waiting on me but they kept rescheduling me so now I m being seen elsewhere and to please cancel the order. She explained to me that she was trying to order my THIRD shot that is due next week, and was in shock that I had yet to still receive my second one. - These people are supposed to be Christian but have been rude and are very disorganized on top of that. Three months ago when my newborn son spent a month in the NICU at the hospital, they acted like it was inconvenient for them to reschedule me the ONE TIME I asked for it, which I had only requested to come in the next day from my scheduled appointment due to my newborn being extremely ill and the doctor needing to speak with me. I ve been off of drugs and seeking sobriety for two months short of a year. I ve been doing amazing but since I started at lower lights my mental health has deteriorated due to lack of counseling and proper mental health and drug treatment/medications and I ve expressed that I feel as if my sobriety is at risk. When I told Karen I feel like my sobriety is at risk due to all of this she snickered and told me to not be dramatic and to let her do her job and reschedule me. I told her her job is to keep already scheduled appointments, and if something came up to where it needed changed once In a while that s fine, but my job is to focus on my sobriety, not their scheduling mishaps. They do not care about anything other than if you have the money to cover your meds, and they prescribe meds for EVERYTHING instead of trying to help someone cope logically through behaviors and thought process. If you re serious about needing/wanting help, I would highly recommend that you do not place your life, sobriety and future in the hands of these people.