Chriss Muniz

Review of Portillos Rockford, ILL

Service at this location has declined dramatically...

Service at this location has declined dramatically. On our last two visits we had to remind the staff abt our order after waiting a long time. Yesterday we could see our burgers and onion rings sitting there waiting to be put into the bag and our drinks were already on the tray but no one was paying any attention to completing our order. It's frustrating. We will think twice before returning.