PLEASE HELP ME tell the truth about what this plac...

PLEASE HELP ME tell the truth about what this place looks and feels like. My wife had a baby at the NewYork-Presbyterian Hospital in Brooklyn and I wanted her to have at least some level of comfort. So we spent over $400 EXTRA for a private room for two nights after the delivery. We were extremely disappointed with the experience. What we got was a rundown, badly maintained room that didn't compare to even the low rated motels in the nation. We complained about the condition of the room, but we were not transferred or compensated in any way. NewYork-Presbyterian Hospital management and marketing team, we have nothing against your hard-working staff, but it's time you invested into your infrastructure and stopped lying to people with all your marketing bull. This is NOT what a New York's #1 Hospital looks like. I've experienced so much better elsewhere. I am never coming back. Also, stop contacting me with your apologies, and just fix your problems and reinvest some of the money you take from regular people like us.