Marisela Hernandez Ramirez Review of Banner Good Samaritan
Went here twice in my pregnancy. First time wad gr...
Went here twice in my pregnancy. First time wad great absolutely loved it. They saw I was pregnant and even though the ER was full they treated fast and nicely. Made me decide to give birth here. That was a mistake. I went in with contractions 2-3 minutes apart and barely walking. Nurse saw me asked me questions and even though the ER was empty took her sweet time to attend me. Nurse who took me up to OB same thing even stopped to chat to someone on the way. At OB the nurse who attended me had a habit of not sanitizing her hands when she walked in to see how dilated I was. And when it was time to place me on an IV I had to be stuck 3 times because she couldn't get it right the first two times. Not to mention they weren't gentle with that arm at all even after asking them nicely. Things went nicely after that. If that had been the only issues truthfully I wouldn't be writing this review. Loved the nurse who helped me push she was soo helpful and Friendly. Only reason I put two instead of one. What really pissed me off though was how they treated my baby after. My labour wasn't easy, let's just say my son did NOT want to come out. They had to use a vaccuum to take hime out. Needless to say I was TIRED after delivery. They allowed me to hold my baby before taking him to the Nursery to clean him and check on him. I figured that they would check him completely to make sure he was okay. They didnt. They had said the vacuum would lead to a bit of bruising on his head. They didn't even bother to check it. I have the video of when they gave him his first bath. My baby was screaming the whole time. More so when they washed and scrubbed his head with soap. I figured it was becuase he wasn't use to the water. They returned him to me clean and in a small cap. I asked what they had done and they told me all they did put in and IV for antibiotics and give him a bath. I was still really tired so I fed him and we both went to sleep. Wasn't till the following morning when my mom visited that I realized my son didn't have any slight bruising from the vacuum. Instead he had 3 MASSIVE CUTS on his head. I remembered the video and instantly got furious. The nurse was rubbing soap into my child's cuts like she didn't even know they were there. We continued to check him and I found a bandaid on the bottom of his foot when I removed I noticed that they had put a needle in him. Um his IV was on his arm, so what the hell did they put in his foot?! I asked for a nurse to ask her about his foot and his head. She checked the notes and said that the nurse never checked his head and documented the cuts but they would put antibiotic cream on it. (Which they never did) not just that but she was unsure of what they had put in his foot. Needless to say I was 100000% pissed. I had trusted my baby in their care and they didn't care for him at all. The nurses after that were rude and always had something to say about how I was feeding or changing or walking or holding. Basically everything. Wasn't until the last nurse that the service improved. Truthfully if God blesses me with another child. This hospital is definitely NOT the one I'm going to.
Comments: