Lindsey B

Review of Viva resorts

Our first time staying in an all inclusive and we ...

Our first time staying in an all inclusive and we were quite disappointed. Drinks were so watered down and the fruit juice they used looked like windshield washer fluid. The food was so bad, I found plastic in my food one one occasion and some foreign object on another. My husband got really I'll from the food and was down for days. The room was marginal at best, outdated and things were falling apart.

We took one of the resort sanctioned excursions (booked at the excursion office), horseback riding, the posters showed horse rides on the beach. It was the ride from hell! The horse farm was very run down and the horses were not trained, mine ran right into trees, rocks, etc and I was left with scrapes and cuts. The guide only spoke Spanish luckily I knew a little bit to get us through but they can't presume every guest at the resort knows spanish. We rode through trash water 80% of the time and never made it to a beach. We did stop at a cave but couldn't see anything in it because the guides flashlight was so dim, the only way we could see was to use the flash on our camera. On the ride back our horses ONLY ran nonstop, over very rocky terrain, we literally feared for our lives.

I will never go back to this resort, it was a nightmare!