Chris Petersen

Review of United Heating and Cooling

First visit by this Company, so not much to give d...

First visit by this Company, so not much to give detail on.
We started a Yearly Service contract with this company because our Family members have used this company and liked their service.
The person showed up on tame.
He checked our furnace, checked our AC and our thermostat. He found a refrigerant leak and hopefully fixed the leak. He found nothing wrong with our thermostat at this visit. The thermostat still does not work well. He suggested we call KCP&L to get a Free thermostat if our thermostat continues to malfunction. The thermostats he installed were good but very expensive. We called KCP&L and we are having a free, high tech thermostat installed by KCP&L in September.
He charged us nothing for the AC part that hopefully fixed the leak and did not charge us for the refrigerant he replaced.
Annual fee for Spring and Fall service was reasonable.
We hope not to see them again until our scheduled Fall service.
We hope to have a long term relationship with this Company.