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NUR BAMEZ

4 years ago

The tutoring structure is well built. They do have...

The tutoring structure is well built. They do have experience and their tutors are fabulous. The owners are polite. My son did get the help he needed for his 6th grade advanced math struggles and final testing.Their professionalism isn t questionable. What got me disappointed is the impressive greediness, excessive ambition, a slight inflexibility.
I asked for a meeting/consultation to get feedback from my son s tutor, to determine if he was in the right math program at school. I asked for a brief 5 to 10 minutes. They suggested that it wasn t enough time to talk so they suggested 30 minutes, I said ok. Then one of the owners said they would charge me $ 30 for the 30 minutes because it was the tutors time. I suggested this was overboard with their policy when I only need 5-10 minutes. The answer I get is that they have charged $100 for consultation.It sounded to me like a law firm more than a tutor center. The sensation I was left with was that the chance they get to milk money from me they will do it. They are also willing to burn a long term client for $30 dollars. Their payment policy is not open or inviting for a long term business relationship. They give you $10 discount if you pay 5 classes in advance. If not you pay $75 the hour and in advance as well. In today s market flexibility and keep up with market trends is key to keep business fresh and alive. So if you as a parents are seeking for a quick alternative for your child to get through exams and finals, go for this tutoring center, but it is a quick fix. If you are seeking for a long term tutoring with client accommodation go somewhere else even if other tutoring places are more expensive. For long term and regular tutoring as an option it is best to have flexibility in payment processing.They don t have Venmo, PayPal, etc. they write your credit card number on a paper and keep it on file.We are already struggling, juggling life to help our children be their best, to complicate with tutoring hassles when there are lots of tutoring options. Thank you

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