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Words can not describe how amazing this place is. ...

Words can not describe how amazing this place is. I have never seen a business display such amazing customer service like Simone & Son. I own several pieces of Tiffany jewelry and spent a few days searching online and calling multiple jewelry stores for an estimate on a cleaning. The Tiffany store charges $45 to clean each piece of jewelry and takes 2 weeks to ship them and return them to their store. I use to send my jewelry to them but now I'm a full time graduate student still paying off my undergraduate degree; so I am now unable to afford that price to clean my jewelry. I called several stores and received a rough estimate of $20-30 dollars for each item. Luckily I found several reviews for Simone & Son online. All the reviews I saw for this business we're postive so I gave them a call. They informed me they charge only $15 for a cleaning and they do this service in house, that's $30 less than Tiffany's and I will receive my item at a quicker rate. When I came into the store I was greated warmly by the staff and explained to them I had several pieces that needed a cleaning. I spent a few minutes speaking to the staff and at the end of my conversation the store owner said he would clean my jewelry for free. I was shocked, I couldn't believe what he just said. He explained to me that he was more than happy to help me and that they like to help out others. I had 9 peices to clean, this service would have cost me $405 at Tiffanys but Simon & Son performed a higher quality of service at 0 cost. When I picked up my jewelry I couldn't believe how amazing it looked. They managed to make my jewelry look brand new. Their quality of work is far better than Tiffnays cleaning. I wore several peices back to work and all my coworkers thought I just came back from the Tiffanys store with brand new jewelry. They were Shocked when I told them these were old peices that I had cleaned. The funny part was when I mention Simone & Son was the bussiness that cleaned my peices some of my coworkers smiled and nodded. It turns out they own several beautiful peices of jewelry that was customized to their liking by Simone & Son. This store deserves way more than 5 stars!!

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