Steven Zhang Review of Aéroports de la Côte d'Azur
It was a terrible experience at Nice airport on Se...
It was a terrible experience at Nice airport on Sep 20th, 2018. First, this is no signage for showing where you can finish foreigner s tax refund. The staff totally confused you when you checked-in your bags. The Aeroflot business class checked-in lady told me to do the tax refund process after I passed the security, but she did not mention I need to sacn the tax refund receipts and show up the item I bought at the scan kiosk station. She definitely knew I would leave France and would request a tax refund, but she did not care. The staff did not do her due diligence(The scan kiosk meachines are downstairs at the arrivaled level which I totally disagreed, people can only do tax refund when they left schengen countries. Why not move the kiosk station at the departure level so people can see it?) They waited your time even you wanted to exit at the main checked-in gate(They were talking and cheating in French for one minute in front of me before answering your question) . The guy working at tax refund kiosk was super super rude. He totally discriminated Asian people. I scan all my tax refund receipts and left the kiosk station, then he stoped me and asked to come back to his office. He took back my tax refund receipts and threatened me to make penalties of not correctly showing the items I bought when scanning the tax refund receipts. I knew it was my mistakes to forget to show up all the items I bought before I scanned the tax refund receipts bacause I really did not knew the process, but why did you explain to me when I am doing in front of you. Obviously, he wanted you to make mistakes. So he could use his power to confiscate your tax refund receipts. He did not check other racial people s items when I was waiting behind another European lady. They hated Asian people because they knew we are rich. I am writing this long stories not because I want my money back, but also I am telling you a true story how some French people discriminate and make jealous of Asian people.
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