I have to say at first I thought this was a nice p...

I have to say at first I thought this was a nice place beautiful and staff SEEMED friendly. When my mother started her short term residence in the rehab the problem we experience was NEGLECT. We sent my mother her to recover and be taken care of but instead she would get ignored along with the other patients. My mother would press her call button and no one would answer she would literally have to call me on my cellphone to have me call the nurse to come and tend to her needs. On several occasions this has happened once where she was falling out the bed while talking on the phone with me. Another she had vomit and no one was around and didn't come to clean her until about 25 minutes later. She had to use the rest room and again no one was around. When I came to visit my mother the nurses were no where to be found. As I entered my mothers room I notice her light was going off for the nurse and I waited to see how long it would take the nurses to come and assist. Sure enough it was a least a good 30 mins, I was able to assist my mother myself by the time the nurse arrive. Also SOME of the nurses are rude to the patients I could hear the nurses yelling at a older lady telling her to stop pressing her button all the time we are busy get back in the bed. This was unacceptable I felt horrible for that older lady. This place seems to be under staff because no one is ever available to tend to the patients. One nurse told me she is covering both sides so if someone buzzes her they have to wait. My question is what if a patient is dying, have to go to the rest room or choking, should they wait? I also had a very rude male nurse name JOSEPH interact harshly with me over the phone in front of my mother he does not know how to speak to patients or there families. I am unsure how he was hired to give care to patients when he shows he does not care, but Joseph should not be around anyones family members. If you decided to put your family member in this neglectful facilities please make sure you request that Joseph male on the 2nd floor African American, strong accent stays away from your loved one especially if they are a female. We had so many issues we had to contact the managers AMA NURSE MANAGER, BARBARA DIRECTOR OF EDUCATION and the DIRECTOR OF NURSES SWETABEN. Please contact these ladies if your family members are being mistreated. I will say it was only two nurses(I think Emily or Erica on the 2nd floor she is a CNA she was wonderful) Ana on the first floor was great to my mother, these two were good to her. NEGLECT is considered abuse please do not allow your family members to be neglected.