Bronx Bomber

Review of ACS Benefit Services, Inc.

I had this insurance with an employer and while no...

I had this insurance with an employer and while no insurance provider is great, this one is by far the WORST!
My employer dropped them, I prefer to say we fired them.
I m sure they like reviews like this because it allows their sales team to show the prospective customers/employers how horrible they are for the employees.
Having been a funds administrator as well as having a short stint working for BCBS, I am pretty aware of insurance and this is almost like paying for a card that says you have insurance but no real benefits.
I work with 50 something people, they all called it scam-surance.

It almost felt like we paid for nothing and when they did cover something, a small percent would go to the deductible. Their customer service was very unprofessional and lacking knowledge to answer questions and when they did get someone who knew, they ran you in circles. They baffled you with bulls&@#.
They are NOT for employees and as I said before, most aren t great, however, this one was by far the worst of any I have yet to see. If a prospective employer offers this horrible plan - RUN but tell them your can t take the job because they have this ACS Benefit services.
You will pay through the nose for what seems like nothing.
I used to have doctor billing staff moan or grunt when I d mention Med-cost through ACS Benefit Services.
I gave them 1 star because you have to pick something. I would have rather have given them one of something else but thats not offered in the ratings.