R

R. T. Coleman

4 years ago

Our poor puppy got his leg twisted in his leash an...

Our poor puppy got his leg twisted in his leash and broke it late Saturday evening on 4/2 just outside of Marion, NC. We are full-time travelers, and of course had no access to our regular vet back home in Arkansas. We called a local veterinarian, and he recommended that we take our fur baby to REACH for care. The staff there were very friendly and calming, and even when we asked persistent questions about the status of our puppy, they were polite and helpful. They gave us an estimate, explained it thoroughly, and also helped expedite our insurance process by filing a claim on our behalf. The vet on call x-rayed our puppy's leg, splinted it, gave us pain and anti-inflammatory meds, and gave us instructions on keeping him comfortable until we could see a vet in town on Monday. He is now on the mend! We are very grateful to the staff here for treating him so well and for being so patient with some very worried pet parents.

Comments:

No comments