B

Enjoyed the stay. The hotel rooms are looking a bi...

Enjoyed the stay. The hotel rooms are looking a bit older. Check your bill when you leave as I was charged another night even though it was pretty paid. Called them a few times and they said they would call me back. Finally got into contact with accounts who said refund will be 4 days. And yet no refund. Difficult to deal with even though it's an expensive hotel. Would never stay JW Marriott again with my experience at this hotel. No apology or anything either for wasting my time. Easier to just apply for dispute with my credit card in the end rather than calling them again.

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