I ll start from Cons: App is not sending you a rem...

I ll start from Cons: App is not sending you a reminder email about your reservation. No proper direction to Valet parking. You go to Neros restaurant and finds out it s other side. Then the road is closed and I had to enter from other side of the road.
Checkin is not working in App. No digital room key. I booked months in advance but received city view not the lake view. Disappointing. My wife was 30+ but every security person kept asking for her ID. It was so annoying. Once enter premises there should be a facial recognition system to identify like Las Vegas without disturbing guests. Lame wifi service switches off and we have to reconnect again and again.
Dusty rooms causing Runny nose. Room service is not 24hrs. When you order breakfast, beverages like tea, coffee are extra charged. If you call for tray pickup after 12:45pm they won t come till next room service shift starts at 5pm and sometimes not even till next day. Very limited movie channels on regular Tv. No TV guide. You have to download stayconnect app and pay for TvGuide. There s only channel guide without programming info. Bathroom shower cubicle tiles are dirty. Jacuzzi is inside bathroom with no view. Only 1 person can use Jacuzzi at a time.
I was disturbed by fire alarm testing, but It was notified by management. Market buffet waiting lineup is better than Las Vegas. Food choices are limited. One guy to take guest to the seat. It takes long time.
Pros: Valet parking is complementary and fast service. Location is next to tunnel so very convenient. Comfortable bed, forum tower is very quiet and relaxing. Elevators from tower to 2nd floor, main and ground level escalators are connecting most restaurants allows to avoid casino areas. Housekeeping staff was good. They only knocks the door after 10am. You can schedule time with them. Done a great job both times.