Dave Pimm

Review of Silver Star Mountain Resort

Poor Conditions Refund for your lift pass has been...

Poor Conditions Refund for your lift pass has been cancelled! Every mountain that I am aware of offers a refund if you do one run and find the conditions unfavorable. Silver Star management has decided to be the first to remove this great practice. I have no idea why? As a season pass holder I have used this policy as a lure for new people to the mountain for years. "come on out do a run if you don't like the conditions you can get your money back". Very seldom does anyone go for the refund and if they do they are still at the mountain spending money in the coffee shop, pub, shops etc.
Is the policy being abused? Are droves of people coming up for one run and then seeking a refund? The chair is running anyway so I only see this as a deter-ant for people who may have come up but are not interested in risking $90 when the conditions are a potentially poor. BAD MOVE SILVER STAR!!