Hello, I ordered a starter kit and 4 beer kits fro...

Hello, I ordered a starter kit and 4 beer kits from Brouwland. The delivery came in a dented box, the yeast was loose in the box and a beer kit was torn. I could throw it away. Nobody responded to my email. I don't find it so tingly. Will not order anything there. After I wrote another email, customer service contacted me and wants to see that I should get a replacement for the defective kit. We were also very nice via email. That's why I'm now giving 3 stars because you can't give 3.5.