Don't go here. Dishonest and shady and the work is...

Don't go here. Dishonest and shady and the work isn't reliable.

I went in because I thought my brakes were needing pads/rotors. First they quote me unreasonably high prices for parts. I ask why the parts are so pricey compared to what I see online and they say its because they are GM OEM parts. I ask for them to put in aftermarket parts and they say they'll check prices and call back. 10 mins later they call and say they can give me the OEM parts for aftermarket prices. Coincidentally the aftermarket prices are exactly 1/2 of the original price they quoted.

Near the end of the day they call me and say the rear caliper is seized and I need a new one. They say this is why I'm hearing the pads squeal/grind. They've already replaced all 4 rotors and pads. I ask if the other rotors they replaced were still good and they say they don't know. I get the caliper replaced and ask for my old rotors back when I pick up the truck. The one with the bad caliper is bad but the others are still good. I ask them in a follow up call why they didn't tell me the rotors didn't need replacing and they say its because I asked for them to 'do' the brakes and not 'check' the brakes.

$1800 later but hey, at least I have all new brakes, right? 2 days later the brake fluid leaks out and I'm left in the middle of the city with no brakes. The initial statement was they would look at it but felt confident they hadn't done anything wrong and it was likely a new issue. When pressed, they then told me they had put refurbished parts on, which was not the representation they gave in the quote.

Stacey provides the following feedback about this: "there was an insufficiency in the copper washers that came with the new caliper". They should take responsibility for their work and not blame it on parts. Seeing as they put in a re-manufactured caliper, not a new one - something they didn't mention until the brake fluid leaked out- they probably reused the copper washer as well.