Was initially put in an older room that had a brok...

Was initially put in an older room that had a broken heater, smelled, had poor lighting, was noisy because it was above the lounge, and had thin walls. The lobby smelled horrible upon arrival. Service was good though, after two attempts to resolve the heat issue, they moved us to a room that was exceptional because it was in the newly remodeled side of the hotel. The initial room should never be offered to any guest.