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Matt Sendejo

3 years ago

This place has a great atmosphere and great food I...

This place has a great atmosphere and great food I have brought my family there to have drinks and some food and everything was great. The service is what had me give them 2 stars. After dinner was over we asked for the check we had 3 couples there she explained that they do not split the checks up due to covid 19. We ask that you have one person pay the check and everyone else been venmo that person. I explained no one told us that we walked in the door with a group it would have been really nice to know as we had over a $100 tab. She said well that is what we are doing. Then she walked away. When she returned She was very rude With me and my family when we were just asking questions then walked off again saying you shouda said you wanted the bill spilt before you sat down... REALLY! What a great server walking off saying stuff to a customer. I went and spoke to the manager who said that is not a problem. I said thank you! He explained we do not mind splitting up the bills. I said thank you so much I appreciate that when set back at my table. We had another server come to our table and ask us how we wanted the bill split we explained it and she told us to write down on napkins what we each oh and make sure we add the tax. She sat there while we all split up the check. We asked her if its easier to let her know what we had and she can put it together in the computer. She said this is easier.. I've worked in the restaurants for years and splitting a bill in the POS system is easier than making a whole group figure it out. This is unfortunate cause this is a killer spot.

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