Lousy customer service. Got the terminal closed af...

Lousy customer service. Got the terminal closed after not receiving either invoice or purring. Have been a customer for 9 years and never missed a payment, but did not receive an invoice in December when we switched from receiving an invoice by email instead of by mail. Had to pay 900kr + VAT to get it opened, even though I sent mail (with payment confirmation) and called to explain what had happened BEFORE they closed the terminal. (Got promises that everything was ok and it was not closed). Alikvel they closed it a few hours later and require me to pay to open the terminal. Just gets over and back and all customer service providers provide different answers. Amazingly frustrating !!!!!