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Adam Carr

4 years ago

I am a seasoned traveller and have been to many, m...

I am a seasoned traveller and have been to many, many resorts around the world, both all-inclusive and non all-inclusive. I have no hesitation saying that Hamanasi is hands down the best run resort I have ever had the pleasure of staying at.

The level of personalized service is second to none. From the moment we arrived, after taking three separate flights to get there, we knew our 7 day adventure would be a top-notch experience. The airport pick up, the welcome drink, and the introductory tour were all signs that this was no ordinary facility. We loved our treehouse accommodation; thoroughly clean, amazing a/c, comfy beds, more than enough space both in the living/bedroom area and the bathroom, constantly refilled filtered water and wonderful, environmentally-friendly toiletries. The property as a whole is exquisitely maintained. We loved the pool area, never had a problem getting two chairs together. Another favourite spot was in the hammocks at the end of the Hamanasi dock, where we were lucky to see a couple of manatees swimming by one evening.

All of the staff, from housekeeping to the servers to the guides to administration are there to provide the best vacation possible for all guests. Our names were noted and remembered throughout our stay. By the third day, my standard morning latte was brought to me without even asking for it. The food is very good (still dreaming of that key lime pie), and the servers are so friendly without being intrusive. We did several of the adventures that were included in the package: snorkelling was great. The mayan ruins trip and the night hike in search of elusive jaguar were interesting (though unfortunately no jaguar was spotted). And the Mayflower hike was literally breathtaking (!), but we felt rewarded at the top with having Butterfly Falls and its clear, refreshing pool to ourselves! Definitely one of the highlights of the week.

Special shout outs to Alex who kept us well-plied with our favourite poolside libations; Abby, Lilly, and Birilla for amazing service at the restaurant; Antonio and Lorenzo for guiding us on wonderful adventures and, last but not least, Carlos, for putting up with our constant teasing! The entire staff, without exception, were first class!

As you can plainly see, I cannot recommend Hamanasi enough, and I'd be happy to answer any questions a prospective guest may have. In the meantime, pack!! And get ready for a memorable vacation.

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