Warren Brown

Review of Chapman Auto Plex Scottsdale

I have waited and waited prior to submitting this ...

I have waited and waited prior to submitting this particular review. Chapman Jeep in Scottsdale, their service department is absolutely the most horrendous service department and does not predicate itself on customer service whatsoever. a part on my Jeep Grand Cherokee was missing after bringing my Jeep in for service. I submitted pictures documentation and everything to the service advisor and the general manager. I also submitted several emails asking for the status and it has been over five weeks and no. I would like to say that this is an isolated incident, but unfortunately it is not.