Was subscribed to Delta Cable's internet service s...

Was subscribed to Delta Cable's internet service since around 1999 and their service has become worse since.

The worst parts about Delta Cable:
1. Random internet service downtimes after midnight. No reasons, schedules or notifications given. When I asked if they had any notification system in place, the staff said downtime notifications are only provided to emergency services, not customers.
2. Occasional disconnects during the daytime.
3. Charging lots for overage on their small data cap (150GB). Their staff didn't bother notifying or offering another plan. Note: their website appears to state that they have "unlimited data" as part of their plans now, but I'd never trust their service again.
4. Even though we were a longtime customer, they didn't make any offers when we were leaving. They simply asked that we not leave because we had been with them so long.

I decided to switch to Telus this year even though I would prefer a smaller internet company. However, Telus had a plan with faster speed and higher data cap without the outages for the same price. Having been on Telus for about 6-7 months now, it's mind-blowing how there can be such a difference between the two services.