Andrew

Review of Advia Credit Union

I have been a member of this bank in Parchment for...

I have been a member of this bank in Parchment for almost 30 years. I used to believe in the ability of a small credit union to provide better service to it's members. However, I just spent the last 3 months working through a nightmare of a mortgage refinance, because they have contracted out their mortgage support to Mortgage Center who repeatedly failed to respond to emails and did not return phone calls for weeks at a time. As a result, I repeatedly lost opportunities to secure loan rates when they were at lows, which will cost me money for years to come.

Additionally, I have found that Advia has some of the lowest interest rates on Savings Accounts in the business.

As a result of both these issues, I will be closing all accounts and transferring my money to a financial institution that provides proper returns on savings and has the capacity to handle loans in a professional timely manner even during high demand periods.