Kendall Johnson Review of Georgetown Cupcakes
Although the cupcakes are beautiful and taste good...
Although the cupcakes are beautiful and taste good, the customer service was inefficient and not sincere. We went there minutes after it opened and it had a line that went out the door (which didn't bother me because it's a popular place). The bakery itself was very small and cramped and some people decided to be rude and ignore the whole line and cut. So when it was actually our turn we ordered 14 cupcakes and had a list of them ahead of time to make sure they knew what we wanted. We waited a very short amount of time and when we got our order there was only a dozen and not the two others. We went back and took our receipt the woman acted annoyed that they didn't get our order right. And she just held her hand out without even making eye contact with us and took the box and just walked away from us without even saying anything. She checked the cupcakes and then got the ones that they missed and just handed us the bag and walked away annoyed. Didn't even say sorry for the mistake that they made. They actually didn't say anything and acted irritated with us when they had to correct THEIR Mistake. This trip to this famous bakery was very long waited and was just kind of a let down and ruined the experience.
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