We purchased this car remotely, from Texas, for a ...

We purchased this car remotely, from Texas, for a nephew who lives in the Alberquerque area. The sales staff was courteous and competent as well as Chris Paul, who, I think, is the new car sales manager. Everything went fine until payment time when Michelle Arrighetti got involved. This was a cash transaction which could have been completed with the bank over the phone, without her intervention, but she insisted on speaking to a loan officer even though this was a cash transaction. This caused us to have go to the bank which is 30 miles away. So we drove the 60 mile round trip to the bank and she then gave the bank employee the wrong EFT information causing the transaction to be credited back to our account. Another 60 mile round trip to the bank and another $30 EFT fee.

I can recommend Galles Chevrolet as 5 star long as you don't have to get involved with MS Arreghetti. Otherwise go somewhere else.