J T

Review of Marky's Gourmet

We've used Marky's before and had a good experienc...

We've used Marky's before and had a good experience, love the selection, etc. On our last order we were disappointed with the delivery process as we had a large order (>$200 USD) and due to FedEx delays it arrived quite late and was at an unsafe temperature. Marky's rep acted like they couldn't do much and it was FedEx fault. Package could have been packed better. Chocolate ordered at same time from another vendor (both were birthday gifts) came ice cold in 2nd day air due to proper cooler packaging and ice packs. Marky's did offer to refund but we'd have to repack all food, refreeze ice packs (!!!) and mail it back to them. No thanks. You better hope they weren't planning to resell it again to you!!! All in all it turned out okay, but we probably won't order again due to risk of unsafe food temperatures. Also one of the caviar jars didn't have a seal (bottom left in photo). Was it a return???