Kent Wessels

Review of Hotel Pennsylvania

We waited in the check in line for well over an ho...

We waited in the check in line for well over an hour only to learn they overbooked their rooms. Sent us to another hotel last minute at 1 a.m. Now I am learning they are not refunding our stay because they claimed we "no showed." I have stayed at this hotel before, but will never attempt to again. Their prices are appealing, but the room we stayed in was very dated and poorly maintained. Now I am learning they will try to keep your money even if they won't let you in a room.