I have attempted to buy many cars from this dealer...

I have attempted to buy many cars from this dealership over the years and I have only been successful one time, but that even came about in a very unpleasant sales experience. Wanted to trade my Porsche for another Porsche they had, didn't see eye to eye so they gave me my title back and literally walked me to the door and said, "No Thanks". About 3 weeks later they called me up to ask if I was still interested in the deal that they would not originally accept as they now wanted to do it. They actually had a buyer for my Porsche and that was what made them now willing. I called them a little bit ago to see if they wanted to buy that Porsche back that they sold me 2 years ago, but said no, they didn't want that Porsche in their inventory. Their choice! But another Porsche dealership bought it from me and I then purchased a new Porsche from them. Over the past 5 years I have called to inquire about Porsches and Audis. They have not followed up with my interest when I inquire about a new model and have offered me non-competitive trade-in values. I even was dis-satisfied with a simple oil change on a Porsche which they messed up on, which I was given a "Sorry". That experience didn't give me the confidence to bring any of my cars to them. So, I have had bad experiences with Sales, both Porsche and Audi and the service dept. was a bad experience as well. As a result I have purchased 6 Porsche/Audis from other dealerships in the last 3 years.

I like a dealership that treats customers with respect and fairness and also knows how to properly service what they sell. As a PCA member it's disappointing that this dealership doesn't meet my needs as they participate and help out with this region's club.

I guess when you walked a customer to the door and say "No Thanks" we don't want your business, that customer eventually becomes someone else's Customer.